Privacy Policy
We are committed to providing a safe, secure, and transparent shopping experience.
This Privacy Policy explains how The Locker Vintage collects, uses, and protects your personal information when you visit our website or make a purchase. By using our website or placing an order, you agree to the practices described in this policy.
1. Who We Are
The Locker Vintage is an independently owned business operating in Belgium.
- Store Name: The Locker Vintage
- Address: Academiestraat 12, 8000 Brugge, Belgium
- Email: support@thelockervintage.com
- Phone: +32 475 85 96 78
2. Information We Collect
We collect information necessary to process your orders and improve your shopping experience.
- Personal Data: Name, email address, phone number, billing and shipping addresses, and order history.
- Usage Data: IP address, browser type, device information, and website usage data collected via cookies.
- Payment Data: Payments are processed securely via our payment providers. The Locker Vintage does not store or have access to your full credit card or bank account details.
3. How We Use Your Information
Your data is used solely for legitimate business purposes, including:
- Processing and delivering your unique vintage finds.
- Managing payments and preventing fraudulent transactions.
- Providing customer support and order status updates.
- Complying with tax and legal obligations in Belgium.
- Improving our website functionality and user experience.
We do not sell, rent, or trade your personal information to third parties.
4. Sharing Your Information
We only share personal data with trusted third-party service providers necessary to operate our business:
- Shipping Partners: We share delivery details with Bpost to deliver your orders to your doorstep.
- Payment Processors: To securely handle transactions.
- Service Providers: Website hosting and analytics tools to help us understand how customers use our site.
- Legal Authorities: When required by law or to protect our legal rights.
5. Cookies
Our website uses cookies to enable core functionality (like your shopping cart), analyze traffic, and support our marketing efforts. You can manage or disable cookies through your browser settings, though this may affect certain features of the website.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, such as maintaining tax and accounting records as required by law or providing ongoing customer support.
7. Your Rights
Depending on your location (including residents of the European Union), you may have the right to:
- Access the personal information we hold about you.
- Request that we correct inaccurate or incomplete data.
- Request that we delete your personal information (subject to legal retention requirements).
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at support@thelockervintage.com.
8. Security
We take your security seriously. We protect your personal data using SSL (Secure Sockets Layer) encryption and maintain appropriate technical safeguards to ensure your information is handled safely.
9. Contact Information
If you have any questions regarding this Privacy Policy or how your data is handled, please reach out:
- Email: support@thelockervintage.com
- Address: Academiestraat 12, 8000 Brugge, Belgium
Store Hours
- Wednesday – Thursday: 10:00 AM – 5:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday: 12:00 PM – 5:00 PM
- Mon, Tue, Fri: Closed