Payment Policy
Secure transactions via Stripe.
At The Locker Vintage, we are committed to providing a safe and secure shopping experience. This Payment Policy outlines the payment methods we accept and how your transactions are processed.
1. Accepted Payment Methods
We exclusively use Stripe to process all payments securely. We accept the following credit and debit cards:
- Visa
- Mastercard
- American Express
- Discover
2. Currency
All prices listed on our website are in Euros (EUR). If you are shopping with a non-Euro card, your bank will convert the transaction to your local currency at their current exchange rates.
3. Payment Security
Your security is our top priority. All transactions are processed directly through Stripe, a global leader in payment security.
- SSL Encryption: We use industry-standard SSL encryption to protect your data.
- No Data Storage: The Locker Vintage does not collect or store your credit card numbers on our servers.
4. Payment Timing
Your card will be charged immediately at the time you place your order. Once the transaction is verified by Stripe, you will receive an order confirmation email.
5. No Hidden Fees
Transparency is key. The total price shown at checkout is the final amount you will pay. We do not charge any additional transaction fees.
6. Payment Issues
If your payment is declined:
- Check that your card details (number, expiry, CVC) are correct.
- Ensure your card is enabled for online and international transactions.
- Contact your bank if the issue persists.
Contact Information
If you have any questions about billing, please contact us:
- Email: support@thelockervintage.com
Address: Academiestraat 12, 8000 Brugge, Belgium
Phone: +32 475 85 96 78
Store Hours:- Wednesday – Thursday: 10:00 AM – 5:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday: 12:00 PM – 5:00 PM
- Mon, Tue, Fri: Closed